Making & Viewing Payments

Note: If your school administrator has not enabled and set up payments for your school then this feature will not be available.

This will take you through to the payment page which provides you with access to all of your unpaid items, paid items & receipts.

The red number in the corner of the menu item indicates the total number of unpaid items.

Making Payments

Note: If your school administrator has not enabled and set up in-app payments for your school then some of this functionality will not be available.

Under the 'Unpaid' items tab  you can find a list of lesson, pre-paid blocks, course and charges that have not been paid yet. This includes: 

  • Unpaid - items that have not had any payments taken or recorded towards them yet.
  • Partially Paid - items that have had at least on payment taken or recorded, but still have an unpaid amount.

To see fully Paid  items look under the 'Paid' tab. 

The layout of the lists are different for the Desktop & Mobile interfaces, but the functionality remains the same.

Desktop

Payments - Unpaid - Desktop

Payments - Unpaid - Desktop

Selecting the 'Pay' action on any Unpaid or Partially Paid item will allow you to pay the outstanding amount using a Credit or Debit card. See Payment Popup for details. If your school administrator has not enabled and set up in-app payments for your school then this feature will not be available.

Clicking the 'View' action on any item within the list will show a popup containing details of the respective item.

Mobile

Payments - Unpaid - Mobile

Payments - Unpaid - Mobile

  • Tap any item to show a menu with various options for that item. See Item Actions for details.

Item Actions

  • View [Item Type] -  this will show a popup containing details of the respective item.
  • Pay - this will allow you to pay the outstanding amount using a Credit or Debit card. See Payment Popup for details. If your school administrator has not enabled and set up in-app payments for your school then this feature will not be available.

Payment Popup

 Note: If your school administrator has not enabled and set up in-app payments for your school then this feature will not be available.

Selecting the 'Pay' action on a Pending invoice will allow you to pay any outstanding amount using a Credit or Debit card:

The layout of the popup is different for the Desktop & Mobile interfaces, but the functionality remains the same.

Payment Popup - Lesson - Desktop

Payment Popup - Lesson - Desktop

Payment Popup - Course - Desktop

Payment Popup - Course - Desktop

Simply enter your card details, including the cardholders registered address.

Hitting 'Pay' will attempt to take immediate payment. If the payment succeeds the popup will close and the item's payment status will be updated to reflect the successful payment.

You should receive a receipt in the form of an email. This will be sent to the email address set under your account settings. If you do not receive this email please check that this address is correct. Also please check your spam/junk mail folders.

You can download a printable receipt using the receipts list. See Viewing Receipts for details.

Viewing Past Payments

Choosing the 'View' action on any item within the Unpaid and Paid Lists will show a popup containing details of the respective item.

The 'Payment History' tab contains details of payments taken or recorded for the given item:

The layout of the popup is different for the Desktop & Mobile interfaces, but the functionality remains the same.

View Popup - Pre-paid Block - Desktop

View Popup - Pre-paid Block - Desktop

Viewing Receipts

Menu > My Payments > Receipts Tab

Under the 'Receipts' tab you will find a list of receipts.

These receipts have been automatically generated from payments made by you, those taken by your instructor or by a school administrator. You can obtain a printable view of any receipt and view basic details of the item (lesson, course etc.) to which the receipt relates.

The layout of the list is different for the Desktop & Mobile interfaces, but the functionality remains the same.

Desktop

Receipts List - Desktop

Receipts List - Desktop

  • Actions Link - Click to show a menu with various options for a particular item. See Unpaid Item Actions for details.

Unpaid Item Actions

  • View Receipt - opens a printable view of the receipt. See Printable View for more details.
  • View [Item Type] - view basic item details and details of previously recorded & taken payments.

Mobile

Receipts List - Mobile

Receipts List - Mobile

  • Tap any item to show a menu with various options for that item. See Unpaid Item Actions for details.

Unpaid Item Actions

  • View Receipt - opens a printable view of the receipt. See Printable View for more details.
  • View [Item] - view basic item details and details of previously recorded & taken payments.

Printable View

Receipt - Printable View

Receipt - Printable View

This receipt is suitable for printing directly from your browser to A4 size paper. You can also 'print' directly to PDF using a third-party printer driver such as CutePDF and some newer versions of Windows even have the ability to print to PDF built in.