Driving School Office - Help & Support
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School Admins

  • Features Overview
  • Signing Up Your School
  • Getting Started Guide
  • Frequently Asked Questions
    • How do I reset my password?
    • My Account Is Locked! How do I unlock it?
  • Logging In To My Account
  • Using The Menu
  • Using Your Dashboard
  • Changing School Settings
    • Changing My School's Profile
    • Changing Email & Text Message Templates
    • User Defaults & Other Settings
    • Adding Terms & Conditions for My Users
    • Adding Data & Compliance Information
    • Connecting My School to My Website
  • Managing Staff
    • Staff Profile & Settings
    • Contacting Staff
    • Viewing My Instructor's Statistics & Reports
  • Managing Instructors as an Office Admin
    • Instructor Profile & Settings
    • Contacting Instructors
    • Viewing Instructor Statistics & Reports
  • Managing Instructor Diaries
    • Booking Lessons & Appointments
    • Changing & Updating Lessons
    • Responding to Lesson Requests
    • Offering Empty Slots to Pupils
    • Requesting & Providing Cover
    • School Settings
  • Instructor Self Sign Up
    • Processing & Managing
    • Inviting an Instructor
    • How Instructors Sign Up
    • ** School Settings
  • Managing Pupils
    • Pupil Profile & Settings
    • Lesson History & Availability
    • Contacting Pupils
    • Pupil Statistics
    • Activity Log
  • Pupil Self Sign Up
    • Processing & Managing
    • Sign Up Links
    • How Pupils Sign Up
    • Viewing Statistics & Reports
    • School Settings
    • * Lead Tracking
  • Recording & Collecting Pupil Payments
    • Setting Up Prices & Rates
    • Viewing Prices as an Office Admin
    • School Settings
    • Receipt Settings
    • Recording Payments Using the Diary
    • Pupil Payments
    • Viewing Statistics & Reports
    • Setting Up In-App Card Payments
  • Recording & Tracking Progress
    • Recording Progress After a Lesson
    • Reviewing Progress
    • Syllabus Customisation
    • Recording Test Results
  • Managing Instructor Expenses
    • Customising Categories
    • Viewing Statistics & Reports
  • Managing Franchisees
    • Setting Up Plans
    • Setting Up Pupil Referral Rates
    • Instructor Franchise Summary
    • Viewing Statistics & Reports
    • Accounting & Invoice Settings
    • Settings
  • Using the Contact Log
    • Recording a New Log
      • Recording New Pupil Requests
      • Recording Lesson Booking Requests
      • Recording Lesson Cancellations
      • Recording Staff Enquiries
      • Recording General Enquiries
    • Changing an Existing Log
  • Contacting Other Users
  • Managing My School's Subscription
    • 3D Secure Verification
    • Invoice & Billing Notification Settings
    • How We Handle Subscription Payment Failures
  • Using the Audit Log
  • Activating Text Message Notifications
  • Viewing School Statistics & Reports
  • Importing Data
    • Importing Staff
    • Importing Pupils
    • Import Field Types
  • Changing My Account Settings
  • Downloading Your Data
  • Getting In Touch
  • Browser Compatibility
  • Release History
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Frequently Asked Questions

How do I reset my password?

My Account Is Locked! How do I unlock it?

Privacy Policy Cookies
Copyright © 2022 Driving School Office (Registered Trademark UK00003140552). All Rights Reserved.
The Driving School Office brand is a trading identity that is operated by Best & Partners
Our registered address is: 1 Enterprise Road, Roundswell, Barnstaple, Devon, EX31 3YB.

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